The Chamber of Commerce and Industry France-Albania recruits for one of its clients: Restaurant Menager...

Responsibilities:

·         Coordinatingdaily restaurant management operations

·         Delivering superior food and beverage service and maximizing customer satisfaction

·         Responding efficiently and accurately to restaurant customer complaints

 

Job brief:

·      We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.

·    Restaurant manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

·     To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

 

Responsibilities:

·         Coordinate daily Front of the House and Back of the House restaurant operations

·         Deliver superior service and maximize customer satisfaction

·         Regularly review product quality and research new vendors

·         Organize and supervise shifts

·         Appraise staff performance and provide feedback to improve productivity

·         Estimate future needs for goods, kitchen utensils and cleaning products

·         Manage restaurant’s good image and suggest ways to improve it

·         Recommend ways to reach a broader audience (e.g. discounts and social media ads)

·         Train new and current employees on proper customer service practices

 

Requirements:

·         Proven work experience as a Restaurant Manager or similar role

·         Strong leadership, motivational and people skills

 

Notes:

·         All interested applicants are kindly asked to send their application to: info(@)ccifa.al

·         Interested candidates are encouraged to apply till 15 December 2017.

·         All applications will be treated with high confidentiality.

·         Only selected candidates will be invited for an interview

 

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